Return & Refund Policy

We want you to love every order. If something arrives damaged, incorrect, or incomplete, contact us promptly so we can make it right.

Eligible Returns

Returns are accepted for damaged products, wrong items, or packaging issues reported within 48 hours of delivery, with clear photos of the product and parcel.

Non-Returnable Items

Opened fragrance bottles and used jewelry generally cannot be returned for hygiene and safety reasons, unless the item is defective or incorrectly sent.

Refunds & Replacements

Approved cases may receive a replacement or refund, depending on stock and the nature of the issue. Refund timelines vary by payment method used.

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