Thank you for shopping with us! We are committed to delivering your favorite fragrances quickly and safely. Please read our shipping policy below:

Processing Time

• All orders are processed within 1–2 business days.

• Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Estimates

• We offer standard shipping and express shipping options at checkout.

• Shipping rates are calculated based on your location and the weight of your order.

• Estimated delivery times:

  • Domestic (Within [Your Country]): 2–5 business days

  • International: 7–14 business days (depending on location)

Order Tracking

• Once your order is shipped, you will be able to track your package.

Shipping Restrictions

• Due to the nature of our products (alcohol-based perfumes), some international destinations may restrict or prohibit fragrance shipments.

• We currently do not ship to countries with strict customs regulations on perfumes. Please check our FAQs or contact us if unsure about your location.

Lost or Delayed Packages

• We are not responsible for delays caused by carriers or customs.

• If your package is significantly delayed or lost, please contact us at orchiscents@gmail.com and we will do our best to help resolve the issue.

Incorrect Address

• Please double-check your shipping address before placing the order.

• We are not responsible for orders shipped to incorrect addresses provided by the customer.

Customs, Duties & Taxes (for International Orders)

• Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.